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Call to speak with a Licensed Sales Agent 1-833-522-0922 TTY users call: 1-877-486-2048
M-F 8am-7pm CT

The Medicare Helpline Logo

Call to speak with a Licensed Sales Agent

1-833-522-0922

TTY users call: 1-877-486-2048
M-F 8am-7pm CT

Terms of Service

Effective Date: May 28, 2020

1. Scope and Consent

This Web site is owned and operated by Tiburon Insurance Services, or one of its affiliates or subsidiaries (collectively “Tiburon,” “we,” “us” or “our”). These Terms of Service apply to our websites, including: medicarehelpline.com, healthplansolution.com, lifeinsurancesavings.com, burialexpense.com/ and any other site that posts a link to this page (collectively, the “Site”). By accessing our Site, you consent to these Terms of Service (“Terms”) and our collection, use and sharing of your information as described in our Privacy Policy, or any other terms linked to these Terms. If you do not agree to these Terms, please exit our Site. If you have any questions regarding our Terms or your use of our Site, please contact us by email at customercare@TiburonServices.com, or by mail to: 6800 W. 115th Street, Overland Park, KS 66211.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE. THEY APPLY TO ALL USERS OF THE SITE.

2. Ownership of Site Content

Unless otherwise noted, all photographs, pictures, graphics, and all other images, including digital, ‎printed and video images, and portions thereof, and all content, data, information, news, and all ‎other text and materials, including digital, printed and audio, along with the layout and design of the ‎Site and all documentation, data, services, features, products and other content at the Site ‎‎(collectively, “Site Content”) are protected by the copyright laws of the United States and other ‎jurisdictions. All Site Content is owned by, or licensed to, Tiburon. Site Content may not be ‎reproduced, modified, redistributed or otherwise used in any way without an express written license with the ‎applicable Site Content owner.

3. Use of Site Content

You are hereby granted a limited, non-exclusive, non-assignable, non-transferable, revocable license to access and display on your personal computer or mobile device for your own use, but not copy or transfer or broadcast or otherwise use in any way, the Site Content found at this Site for your personal, non-commercial and educational use only.

4. Reservation of Rights

All rights not expressly granted by Tiburon herein are reserved. Nothing on the Site or in these Terms grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any Site Content or other materials of any third party, or may be construed to mean that Tiburon has the authority to grant any license on behalf of any third party.

5. Tiburon Trademarks

Tiburon trademarks, including the trademarks “MedicareHelpLine,” “HealthPlanSolution,” “LifeInsuranceSavings”, ”BurialExpense”, logos, all page headers, graphics, images, symbols, trade names and other Tiburon marks found at the Site are the proprietary property of Tiburon (collectively the “Marks”). Use of the Marks is strictly prohibited without the prior written consent of Tiburon.

6. Third Party Trademarks

The trademarks of third parties may also appear on the Site from time to time; you may not use these trademarks without prior written permission of their respective owners. You acknowledge and agree that nothing on the Site grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of these trademarks, nor may anything be construed to mean that Tiburon has authority to grant any right or license on behalf of any third-party trademark owner.

6. Third Party Trademarks

The trademarks of third parties may also appear on the Site from time to time; you may not use these trademarks without prior written permission of their respective owners. You acknowledge and agree that nothing on the Site grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of these trademarks, nor may anything be construed to mean that Tiburon has authority to grant any right or license on behalf of any third-party trademark owner.

7. Restrictions, Limitations and Conditions of Use

Any unauthorized use of our Site or Site Content for any purpose is prohibited. Your rights to this ‎Site are given on the condition that you use the Site in accordance with these Terms. You may not ‎use the Site for any unlawful purpose and you may not participate in any of the following:

  1. access, solicit, collect or use any personally identifying information about any other users ‎of the Site or anyone else;‎
  2. restrict or inhibit others from using the Site;‎
  3. transmit to or introduce at the Site any viruses, harmful software, or other modifications or ‎changes to the Site or reverse engineer, decompile, disassemble, reverse assemble or modify ‎any Site source or object code or any software or other services or processes accessible ‎through any portion of the Site or Site Content;‎
  4. submit, upload, email or otherwise transmit any content or other materials, to or through the ‎Site which (a) is threatening, abusive, defamatory, obscene, vulgar, offensive, or otherwise ‎objectionable, or which may harm minors; (b) infringes or violates the rights of others, or ‎‎(c) has an advertising, political marketing, promotional or other commercial purpose;‎‎
  5. engage in any activities that interfere with another user’s access to the Site or the proper ‎operation of the Site; or
  6. distribute or copy any Site Content manually or by using any robot, scraper, crawler, or any ‎other automatic device or process; frame or utilize framing techniques to enclose any Site ‎Content; or use content from our Site in a manner that suggests an unauthorized association ‎with any of our or our licensor’s products, services or brands.‎

Tiburon has no obligation to monitor your interaction with the Site, but reserves the right to review ‎or monitor the Site and any user submissions in its sole discretion.

8. Links to Other Sites

In using the Site, you may find that Tiburon provides hyperlinks to one or more third-party ‎websites (the “Linked Sites”). Tiburon provides these links as a convenience for you and other ‎users but is not responsible for the content of, or links to and from, the Linked Sites. Your linking ‎to these Linked Sites is at your own risk. We encourage you to read the terms and conditions and ‎similar privacy policies of the respective Linked Sites, should you choose to visit them since your ‎use of those Linked Sites will be subject to their terms of use and privacy policies. A link from the ‎Site does not imply a relationship with, or endorsement of, the Linked Site(s) or its content, ‎purpose, policies, or business practices by Tiburon.‎

9. Disclaimer, Limitation of Liability, and Indemnification

The materials, Site Content and services offered on the Site are provided “AS IS” and ‎without ‎warranties of any kind. To the fullest extent permissible pursuant to applicable law, we ‎disclaim ‎all warranties, express or implied, including, but not limited to, implied warranties of ‎non-‎infringement, merchantability and fitness for a particular purpose. We do not warrant that ‎the ‎use of the Site will be uninterrupted or error-free, that defects will be corrected, or that ‎the Site ‎or the server(s) that make it available or any advertised or hyperlinked site are free ‎of viruses ‎or other harmful components or that the Site, server(s), or advertised or ‎Linked Sites will be ‎accessible at all times. We do not warrant or make any representations ‎regarding the use of the ‎Site or any information contained therein, including Site Content, ‎with respect to correctness, ‎accuracy, availability, reliability, graphics, links or otherwise. You assume the ‎entire cost of all necessary ‎servicing, repair or correction to any equipment you use to access ‎the Site. To the extent that ‎applicable law may not allow the exclusion of implied warranties, ‎the above exclusions may not ‎apply to you.

Documents, information, product descriptions, graphics and other materials appearing on the Site may include ‎technical ‎inaccuracies, miscalculations, typographical errors, and out-of-date information. Use of ‎such ‎documents, information, product descriptions, graphics or other materials is at your own risk.

You waive any and all claims and rights against us and our affiliates, parents, and successors ‎‎and each of our employees, assignees, officers, agents and directors (the “Tiburon Parties”) ‎‎resulting from injury or damage to, or destruction, theft, or loss of, any property, or person, to ‎‎the maximum extent permitted by applicable law. None of the Tiburon Parties will be liable to ‎you ‎under any cause of action, for any direct, indirect, special, incidental, consequential, ‎reliance or ‎punitive damages, including loss of profits or business interruption. You hereby ‎agree to ‎indemnify the Tiburon Parties from and against any and all claims, liabilities, and ‎expenses ‎‎(including reasonable attorneys’ fees), resulting from your use of the Site or any ‎breach of ‎these Terms by you.‎

10. Ability to Accept Terms

You affirm that you are the age of majority in your jurisdiction and are fully able and competent to ‎enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth ‎in these Terms, and to abide by and comply with these Terms. The Site is not intended for children ‎under the age of eighteen (18). If you are under 18 years of age, then please exit now and do not ‎use this Site.

11. Data Processed in the United States

Tiburon processes data in the United States, and we make no representation that this Site is appropriate or available for use beyond the United States. If you use this Site from other locations, you are doing so on your own initiative and are responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply. This Site may describe programs and services that are available only in the United States (or only parts of it). We reserve the right to limit the availability of this Site and/or the provision of any content, programs, service, or other feature described or available on this Site to any person, entity, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, service, or other feature that we provide.

If you are in a jurisdiction outside the United States and nevertheless continue to use the Site, your personal information may be transferred into and processed within the United States, and your continued use of the Site constitutes consent to such transfer and processing. Please review our Privacy Policy for additional information on how we process and protect your data.

12. Choice of Law and Forum

These Terms will be governed by and construed in accordance with the laws of the State of Kansas, ‎without giving effect to any principles of conflicts of law. All disputes arising under, or in any way connected with use of this Site, shall be litigated ‎exclusively in the state and federal courts residing in the State of Kansas, and in no other ‎court or jurisdiction. You hereby submit to the jurisdiction of the state and federal courts ‎sitting in the Overland Park, Kansas.

13. Severability and Enforceability

If any provision or portion of these Terms is held to be illegal, invalid, or unenforceable, in whole or in part, it shall be modified to the minimum extent necessary to correct any deficiencies or replaced with a provision which is as close as is legally permissible to the provision found invalid or unenforceable and shall not affect the legality, validity or enforceability of any other provisions or portions of these Terms.

14. Termination/Exclusion

We reserve the right, in our sole discretion, to revoke, terminate or suspend any and all privileges ‎associated with accessing the Site for any reason or for no reason whatsoever including improper ‎use of the Site or failure to comply with these Terms, and to take any other action we deem ‎appropriate.

15. User Suggestions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other ‎information provided by you to Tiburon through the Site are not confidential and you grant us a ‎worldwide, perpetual, royalty-free license to distribute, publish, modify, edit or otherwise use your ‎submissions. Tiburon shall be entitled to the unrestricted use and dissemination of these ‎submissions for any purpose, commercial or otherwise without any acknowledgement of or ‎compensation to you.

16. Changes to Terms

We may revise these Terms at any time, with or without notice, by updating this page, and such ‎revisions will be effective upon posting to this page. Please check these Terms periodically for any ‎changes. Your continued use of the Site following the posting of any revisions to these Terms will ‎mean you accept those changes. We reserve the right to alter, suspend or discontinue any aspect of ‎the Site, including your access to it. Unless explicitly stated, any new features will be subject to ‎these Terms.

17. Assignment

These Terms, and any rights and licenses granted hereunder, may not be ‎transferred or assigned by you. However, we may assign, novate or subcontract any or all of our rights and obligations under these Terms at ‎any time.

18. Entire Agreement

These Terms, together with the Privacy Policy and any other documents or policies referenced herein, constitute the entire agreement between you ‎and Tiburon regarding the use of the Site and the content and services provided on this Site, ‎superseding any prior agreements between you and Tiburon relating to the subject matter hereof.

19. Product Restrictions

Policies and products are not available in all states. Exclusions and misstatement and misrepresentation restrictions may apply. The quote, policy and plan comparisons and information we provide are furnished by the individual insurance companies, and are subject to change without notice and/or underwriting qualification by the specific insurance company to which the application is submitted. A quote should not be construed as a commitment from the insurance company to actually issue that policy or any other policy to you. All quotes that we present are based on the information you have provided us at our request. You are responsible for ensuring that information you provide in connection with any quotation or inquiry through the Site is accurate and up to date. You may change or edit your information at our Site by contacting us via email at clientservices@Tiburon.com.

To purchase an insurance policy, you must submit a completed application to the insurance company, which will then review and underwrite your application along with any other information that may be gathered from sources such as, but not limited to, the Department of Motor Vehicles, credit bureaus and the Medical Information Bureau. Following that review and underwriting analysis, the insurance company will then determine whether you are eligible for insurance and, if so, the precise premium to charge you for the insurance policy you seek. This underwriting process may result in higher or lower premiums than your quote.

20. Contact Us

If you have any questions regarding these Terms or your use of our Site, please contact us at by e‎mail at clientservices@Tiburon.com, or by using the mailing information below:

Tiburon Insurance Services
6800 W. 115th Street
Overland Park, KS 66211

21. Life Licensing Information

Not all services are available to residents of South Dakota. In New York licensed as Tiburon Insurance Agency. In Minnesota and Oklahoma licensed as Tiburon Insurance Agency Inc., and in Michigan as Tiburon Insurance Services Inc. In Rhode Island, Vermont and Wisconsin licensed as Robert C Grant, Agent, Agent. In all other states licensed as Tiburon Insurance Services., In all other states licensed as Tiburon Insurance Services.

Tiburon Insurance Services, CA lic. #0F49764

Tiburon Insurance Agency, MN lic. #40027320

Tiburon Insurance Services, LA lic. #698858

Tiburon Insurance Services, TX lic. #1445003

Tiburon Insurance Agency, AR lic. #100101579

Tiburon Insurance Agency, KS lic. # 113788055-0

©2020 The Medicare Helpline. All rights reserved. The Medicare Helpline is a trademark of SelectQuote, Inc.

Privacy Policy | Terms of Service

The Medicare Helpline is a licensed and certified representative of a Medicare Advantage [HMO, PPO and PFFS] organization and a stand-alone prescription drug plan with a Medicare contract. Enrollment in any plan depends on contract renewal. By completing the contact form above or calling the number listed above, you will be directed to a licensed sales agent who can answer your questions and provide information about Medicare Advantage, Part D or Medicare supplement insurance plans. Availability of carriers and products are dependent on your resident zip code.

The purpose of this communication is the solicitation of insurance. Contact will be made by an insurance agent/producer or insurance company. Medicare Supplement insurance is available to those age 65 and older enrolled in Medicare Parts A and B and in some states to those under age 65 eligible for Medicare due to disability or End Stage Renal disease. Medicare Supplement insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program.

The Medicare Helpline is not affiliated with any governmental program or agency. Plans can only be changed during certain times of the year.

This is not a complete listing of plans available in your service area. For a complete listing please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult www.medicare.gov.

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